Survey


Survey Name: Survey
Survey Description: 

Name
Email
Phone

1.  Who assisted you today?


2.  What location did you visit?

Telephone
Email
Facebook Messenger
Opelika: Appraisal/Mapping Office
Opelika: Revenue Office
Auburn Satellite Office
Smiths Station Satellite Office


3.  What service did we assist you with today?

Business Personal Property Appraisal
Dealer
Handicap Placard/Tag
Homestead Exemption
Mapping
New Resident
Property Tax Assessment
Property Tax Collections
Real Property Appraisal
Registration Renewal
Replacement Plates/Stickers
Specialty Plates
Title Transfer
Other


4.  If you responded "Other" to the previous question, provide your answer here.


5.  Rate the level of customer service shown by the Revenue Office employee or Appraisal/Mapping Office employee:

5 Excellent
4 Very good
3 Average
2 Poor
1 Very Poor


6.  Rate your overall experience with the Revenue Office and/or Appraisal/Mapping Office:

5 Excellent
4 Very good
3 Average
2 Poor
1 Very Poor


7.  Let us know if we excelled. Your comments benefit our staff to continuously improve.


8.  Would you like someone at the office to contact you about your survey answers?

Yes   No